Privacy Policy

Who we are

This website is operated by NORTH CREST, LLC, doing business as North Crest Digital ("we", "us", "our"), located at 2103 N NC HIGHWAY 87, Elon, NC 27244. This policy explains how we handle information collected through this website.

Information we collect

Information you provide

When you submit our contact form, we collect the details you choose to share, which may include your name, company name, business email, phone or WhatsApp number, company website, offer or landing page URL, industry, requested services, advertising channels, approximate ad spend, performance goals and metrics, tracking setup, and your message. Only name, email, service selection, and message are required.

We do not ask for, and you should not send, passwords, advertising account credentials, payment card information, or government identification numbers.

Information collected automatically

When you submit the contact form, we record the date and time and your IP address. The IP address is kept only to help detect and prevent spam and abuse. Like most websites, our hosting provider may also keep standard server logs (such as IP address, browser type, pages requested, and timestamps) for security and operational purposes.

Cookies

The contact form uses a single session cookie that is necessary to protect the form against automated and forged submissions. It expires when you close your browser. We do not use advertising or cross-site tracking cookies on this website. Fonts are loaded from Google Fonts, which may receive your IP address as part of delivering them.

How we use information

To read and respond to your inquiry and discuss a potential project.
To evaluate whether and how we can help with your campaign.
To protect this website and our form from spam, fraud, and abuse.
To comply with legal obligations and enforce our terms.

We do not sell your personal information, and we do not use contact form submissions to build advertising audiences.

How information is stored

Contact form submissions are saved to a protected file on our web server that is not publicly accessible. Access is limited to people at North Crest Digital who need it to respond to inquiries. We use reasonable administrative and technical measures to protect this information, but no method of transmission or storage is completely secure.

We share information only as needed with service providers that support our operations, such as our web hosting and email providers, who process it on our behalf; when required by law or legal process; to protect our rights, safety, or property, or that of others; or in connection with a merger, acquisition, or sale of business assets, subject to this policy.

How long we keep information

We keep inquiry information for as long as needed to respond, to manage any resulting business relationship, and to meet legal or record-keeping requirements. Inquiries that do not lead to a project are generally deleted within 24 months. Spam-prevention data such as IP addresses may be deleted sooner.

Your choices and rights

You may ask us to access, correct, or delete the personal information you submitted, or to stop contacting you, by emailing contact@northcrestdigital.org. Depending on where you live, you may have additional rights under applicable privacy laws. We will respond to verified requests within the time required by law, and we will not discriminate against you for exercising your rights.

Children

This website is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it.

Third-party links

This website may link to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Material changes will be reflected on this page.

Contact us

Questions about this policy can be sent to contact@northcrestdigital.org or by mail to NORTH CREST, LLC, 2103 N NC HIGHWAY 87, Elon, NC 27244.